Provides expert research and reference assistance in support of the various legal and administrative departments throughout the firm. Assists in regular outreach to the practice by providing training, consultative support, and informational updates in the areas of print and electronic research. Facilitates the collection development and management of all west coast libraries. Works with Director and Managers on IS Library and Research Services projects.
PRINCIPAL DUTIES AND RESPONSIBILITIES*
Works with Supervisor and the Manager, Research & Reference Services to design, deliver and evolve a robust, value-added research function to the Firm.
Provides expert research and reference assistance to attorneys in all practice areas in a timely and effective manner using various print and digital resources. Where applicable, provides in-depth analysis and summarization of results. Bills time to client/matters as appropriate.
Provides consultative research and reference support advising lawyers on the optimal strategy and source selection to obtain most authoritative and cost-effective results. Bills time to client/matters as appropriate.
Provides consultative research support advising lawyers on the optimal strategy and approach to research analysis.
Provides expert reference assistance to support the functions of the various administrative departments of the firm including, but not limited to, Business Development and New Business/Conflicts.
Assists in the development of new research and reference offerings and outreach, including but not limited to, bulletins, department and practice group presentations, and direct client services.
Mentors and trains more junior staff to provide expert research and reference support.
Provides reference desk coverage as assigned and follows internal procedures for the handling of requests as set by the Director and Manager, Research & Reference Services.
Maintains expert working knowledge of the library collections, online database resources, interlibrary loan availability, document delivery, and other resources as appropriate. Demonstrates an expert level of proficiency in primary database usage, search strategy and syntax, and licensing restrictions.
Participates in resource evaluation projects including pilots of new services, comparisons of resources, and preparation of related evaluative memos.
Assigned to focus on particular areas of the practice, administrative departments, and subject or topic areas as required by the Manager, Research & Reference Services, to meet the needs of the Firm. Serve as liaison to a practice group, such as the Intellectual Property department or the IP Litigation practice group.
Works with Manager, Research & Reference Services to assist in the preparation of and/or delivery of relevant orientation and training programs. Assist in the gathering of materials and drafting or editing of handouts to support the program.
Works with Manager, Research & Reference Services to support the development and maintenance of intranet reference collections. Assists with link checking, collection development, and integration of subject-specific resources into larger firm portal.
Assists Technical Services in developing both the paper and digital resources collections. Aids in the evaluation of new and existing research tools and makes recommendations for purchase or renewal of resources. Assist with acquisitions when east coast staff have left the office.
Assist Digital Solutions with setting up logins when east coast staff have left the office.
Responsible for the maintenance of west coast libraries; collection development and management.
Responsible for facilitating outreach to attorney and staff in the west coast offices.
Facilitates training and orientation for all new attorneys and staff in the west coast offices.
Works with Director, and Managers on departmental projects and initiatives as requested.
Contributes to the firm's Service Excellence initiative to consistently improve its image internally and externally. Displays professionalism, quality service and a "can do" attitude to internal members/departments of the firm as well as external clients and vendors via electronic and print correspondence, over the telephone and in-person.
Expert knowledge of print and digital legal and business resources and research techniques. Advanced knowledge of legal and business electronic resources and databases, and in research and retrieval strategies. Expertise in legislative, statutory and regulatory research, particularly in preparation of legislative and regulatory histories, highly desirable.
Ability to work quickly, and with great attention to detail.
Good interpersonal skills and ability to communicate clearly and effectively.
WilmerHale offers unparalleled legal representation across a comprehensive range of practice areas that are critical to the success of our clients. We practice at the very top of the legal profession and offer a cutting-edge blend of capabilities that enables us to handle deals and cases of any size and complexity. Today, businesses face greater scrutiny and more “bet the company” issues than ever... before. With a practice unsurpassed in depth and scope by any other major firm, we have the ability to anticipate obstacles, seize opportunities and get the case resolved or the deal done—and the experience and know-how to prevent it from being undone.
We are 1,000 lawyers strong, with offices in 12 cities in the United States, Europe and Asia. Our practice includes over 500 litigators with unmatched trial, appellate and Supreme Court experience; a preeminent securities law practice with over 200 lawyers; a regulatory practice that includes more than 100 lawyers who have held high-level government positions; an intellectual property practice enriched by the expertise of more than 160 attorneys and technology specialists who hold scientific or technical degrees; more than 300 seasoned corporate transactional lawyers and business counselors; and lawyers who focus on bankruptcy, environmental, labor and employment, private client, real estate and tax matters.
With a heritage that includes our involvement in the foundation of legal aid work early in the 20th century, we have consistently distinguished ourselves as leaders in pro bono representation. Many of our lawyers have played, and continue to play, prominent roles in public service activities of national and international importance—from counseling US presidents to opposing discrimination and defending human rights around the world. Most importantly, our firm stands for a steadfast commitment to quality and excellence in everything we do—a commitment reflected in the continued success of our clients across the globe.