We have an exciting opportunity for a Director of Knowledge Management in our Atlanta, GA or Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and staff.
This role will be responsible for championing organization-wide data collection, knowledge sharing, data mining, and learning so that information and experiences are shared internally, and as appropriate, externally with clients, partners and stakeholders. Under the supervision of the firm Executive Partner, the Director of Knowledge Management is responsible for the efficient and cost-effective operation of the firm's libraries and the delivery of high-quality research services throughout the firm’s US offices.
Responsibilities and Duties:
Leads a knowledge sharing culture where knowledge is valued and used, and attorneys have the skills to use resources independently.
Drives cultural change across the firm, embedding a culture of continuous learning, innovation and client service.
Stays up to date with knowledge trends, legal technology trends, law firm business trends, and legal developments while promoting this information across the firm.
Is the source point for information service support, data mining best practices, and data research.
Partners with Client Practice Development to identify opportunities for internal and client-facing knowledge sharing.
Identifies best KM practices and leverages existing technology to create business intelligence forums.
Creates and manages a central repository for program tools, systems and other relevant documents.
Motivates attorneys to contribute knowledge and to adhere to KM processes
Identifies best KM practices, leverages existing technology to create business intelligence forums.
Works closely with Technical Information Services to ensure that data storage and filing methodologies provide ease of use, logical storage and reduction in duplicity of data or outdated information.
Develops strategic plans, policies and projects to advance departmental goals and enhance value to the firm.
Creates and administers the departmental budget.
Manages the firm’s US online and print research collections, including contract negotiations for online services, product review and assessment, purchasing and cancellation decisions, and space planning.
Supervises, coaches and evaluates the professional and paraprofessional library staff.
Promotes the effective use of information resources by attorneys and staff and monitors usage to achieve maximum value.
Performs research as needed and maintains a thorough knowledge of resources, techniques, and best practices for legal and business research in the private sector.
Communicates regularly with the ESI library manager to increase knowledge and resource sharing between the ESI/ESUS research teams and identifies areas for collaboration and standardization of our operations.
Participates in interdepartmental initiatives and serves on the firm’s senior management team to support the firm’s strategic goals.
Knowledge, Skills, and Abilities:
A Master’s Degree in Library / Information Science or Knowledge Management preferred, from an accredited college or university. Eight to 10 years in a law firm library, preferably with multiple national or global offices, and at least five years in an upper-level library management capacity, information systems and/or knowledge management/strategy. Demonstrated knowledge of both the business and practice of law. Must have experience with mentoring and managing individuals to grow in their profession.
Significant experience with staff supervision, vendor negotiations, and budget management. Customer service focus. Excellent interpersonal and communication skills, both oral and written. Attention to detail with strong organization, problem solving and time management skills.
Computer skills with proficiency in MS Office Suite and Outlook. Thorough knowledge and use of online legal, business, news, and public records research services. Ability to maximize utility of existing systems and information.
Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, military and veteran status, or any other characteristic protected by law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.
About Eversheds Sutherland
As a global top 40 law practice, Eversheds Sutherland provides legal services to a global client base ranging from small and mid-sized businesses to the largest multinationals, acting for 72 of the Fortune 100, 61 of the FTSE 100 and 120 of the Fortune 200. With more than 2,400 lawyers, Eversheds Sutherland operates in 66 offices in 32 jurisdictions across Africa, Asia, Europe, the Middle East and the United States. In addition, a network of related law firms, including formalized alliances in Latin America, Asia Pacific and Africa, provide support around the globe. Eversheds Sutherland provides the full range of legal services, including corporate and M&A; dispute resolution and litigation; energy and infrastructure; finance; human capital and labor law; intellectual property; real estate and construction; and tax. Eversheds Sutherland is a global legal practice and comprises two separate legal entities: Eversheds Sutherland (International) LLP (headquartered in the UK) and Eversheds Sutherland (US) LLP (headquartered in the US), and their respective controlled, managed, affiliated and member firms. The use of the name Eversheds Sutherland is for description purposes only and does... not imply that the member firms or their controlled, managed or affiliated entities are in a partnership or are part of a global LLP. For more information, visit eversheds-sutherland.com.