The Washington DC office of Finnegan, one of the world's leading and largest intellectual property law firms, is seeking a Network Engineer to join our dynamic IT department. Under the direction of the Network Manager, the Network Support Engineer is responsible for ensuring the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all infrastructure, networked software and associated operating systems. The Network Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of the firm’s IT systems investments.
Expected hours are Monday – Friday from 9:00 AM – 6:30 PM, with additional hours as necessary.
Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
Manage and maintain successful network infrastructure including LAN, WAN, WLAN, and Internet connections
Configure, maintain, and manage SAN environment in DC and co-location sites.
Assist with monitoring network security to protect against external, internal, and/or programmatic attacks.
Assist with application and windows update deployment via SCCM 2012.
Install, configure and maintain VMware environment for Windows Server 2012/2016 network servers.
Proactively manage and optimize Exchange environment.
Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.
Configure, maintain and support customer remote access including VPN and Citrix solutions.
Manage and maintain successful backup and continuity solutions in primary and secondary locations.
Serve as an escalation point for systems operational issues.
Assist with maintaining primary data center including all considerations for power management, temperature, humidity and cabling.
Support Active Directory and group policies within a Windows Server environment.
Administer network monitoring software to ensure timely alerts and response to network and systems issues.
Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
Investigate developing network technologies and provide recommendations regarding the future application of such technologies and related productivity gains.
Willingness to respond to after-hours issues in a timely manner based upon severity and/or business impact.
Other duties as assigned.
EXPERIENCE AND SKILLS:
Proven experience and success with LAN, SAN, WAN and WLAN configuration management and administration in Cisco environments.
5+ years of relevant experience
Strong experience with SCCM for application deployment and windows updates
Strong experience with Windows OS, Active Directory, and Group Policy
Experience with Microsoft Exchange 2016 administration.
Experience with VMware.
Experience with NetApp hardware and software including Snap solutions.
Experience with network security for Windows Servers and Cisco devices.
Familiarity with cloud technology Azure, AWS.
Excellent customer service skills.
Ability to work independently and as part of a small team on multiple projects while meeting deadline demands.
Skills in analyzing complex problems, troubleshooting and resolving them.
Ability to create and consistently maintain reliable systems documentation.
Ability to communicate effectively with technical and non-technical staff.
Highly motivated and able to work well under the pressures of a dynamic and fast-paced environment.