Summary of Duties and Responsibilities: Reporting to Chief Information Officer, the Litigation Support Manager is responsible for providing administrative, technical and operational integration of litigation support technology to the firm’s litigating attorneys, paralegals, support staff and clients. This includes the use of litigation support systems, advanced electronic equipment and established procedures for the organization, management, and presentation of evidence and other case-specific material, and ensure the solutions follow compliance with client guidelines. The Litigation Support Manager will also promote and facilitate the firm’s Cost Effective eDiscovery program.
The Litigation Support Manager supervises the Litigation Support Department staff. The Litigation Support Manager will also work closely with the Information Technology and Information Governance departments, Office Administrators and attorneys. This individual will be expected to be available to provide services and support outside normal business hours and some travel may be required.
Administer, update, and deliver the firmwide Litigation Support management training program.
Assist with internal Firm audits and client audits conducted on-site or off-site as needed and as related to Litigation Support work product.
Maintain open communication related to Litigation Support personnel performance and progress reports with the Office Administrators.
Ensure that the Firm’s policies and procedures relating to Litigation Support and Trial Support processes are maintained and executed appropriately.
Collaborate with the CIO, Director of Information Governance and Litigation Support attorney liaison to develop and implement Litigation Support, Trial Support and eDiscovery policies, procedures and systems.
Develop and implement audit program to ensure proper handling and processing of eDiscovery information, data analysis and ensure data spoilage is averted.
Utilize technology to track Litigation Support related tasks and staff performance and productivity.
Report goals, initiatives, challenges, audit results, projects, staffing and accomplishments on a monthly basis to Chief Information Officer and Director of Information Governance.
5+ years of eDiscovery/Discovery experience.
5+ years experience working with Relativity and other database platforms, and demonstrated experience in the eDiscovery lifecycle including document collection, processing, review and production.
5+ years experience consulting with clients on Technology Assisted Review including emerging technologies.
5+ years of experience working as a Manager and significant experience with litigation support and e-Discovery processes in large-scale litigation including collection, processing, review, and production.
Experience managing teams of eDiscovery professionals across multiple geographic locations.
Balance multiple client projects and other responsibilities and strong ability to properly delegate work load.
Understanding of legal industry operations and eDiscovery processes and tools and systems.
Understanding of information governance and document retention in the context of eDiscovery.
Ability to describe complex technical concepts effectively.
Significant experience with hosted document review applications including management and execution of complex review workflow support.
Excellent organizational skills and attention-to-detail.
Proficient in MS Outlook, Word, Excel, PDF, litigation support software.
Bachelor's degree from an accredited college/university or equivalent related work experience.
Travel may be required.
Relativity Certified Administrator, with experience in custom applications and scripting.
5+ years supervisory experience.
5+ years Records and Information Management or related experience.
About Lewis Brisbois Bisgaard and Smith
Lewis Brisbois offers legal practice in more than 40 specialties, and a multitude of sub-specialties. Our attorneys have broad knowledge, experience, and sensitivity to our clients’ unique needs. Through interaction among our practice groups, Lewis Brisbois provides a wide range of legal services to each client with a continuity of representation across multiple disciplines. We have built longstanding relationships with corporate and institutional clients based on our ability to provide comprehensive service on a national scale.
At Lewis Brisbois, diversity is an integral part of our firm culture and our daily life. When we opened our doors over 40 years ago, we knew that one of our top priorities was to hire the best attorneys, staff, administrators, assistants, and clerks in every city where we opened an office. This core principle of our firm’s culture has resulted in our unique and valued diversity. We are proud to have a highly diverse firm comprising more than 3,000 people across the nation. The success of this approach is reflected in the fact that Lewis Brisbois has repeatedly received national recognition for its commitment to embracing diversity. Lewis Brisbois is commit...ted to hiring and retaining a diverse group of talented lawyers and staff, and demonstrates that commitment through non-discriminatory hiring, retention and promotion policies. The diversity of Lewis Brisbois' client base is matched by the diversity of our attorneys and staff.
With offices from Los Angeles to New York and Seattle to Miami, our attorneys reflect the communities in which they live. Lewis Brisbois' culture has fostered a diverse group of professionals committed to promoting the best interests of our clients, our communities and the legal profession. We support diversity in communities across the nation through new and ongoing relationships with minority and women-owned businesses.
Lewis Brisbois is known for its commitment to principled advocacy, an unflinching work ethic, and unyielding recognition of our duty to provide the highest level of service to our clients, who choose us because we take the time to understand their business interests and internal culture. We have developed sophisticated proprietary risk evaluation and litigation management processes that many of our clients have incorporated into their business practices, and we help them manage and defend claims and litigation. As a result, they are avoiding and reducing losses that impact their bottom line.
Our practice includes pre-suit counseling and problem solving based on a structured and accurate analysis of likely outcome. We know our clients’ objectives are often best served by a pre-suit resolution and we are often judged by the advice and counsel we provide toward that end. However, when trial is the answer and in the client’s best interest, Lewis Brisbois brings to bear the full force of our tenacious and sophisticated litigation prowess, utilizing our nationwide network of attorneys and support staff as well as our considerable technological resources.